Our Privacy Policy

Effective Date: 31/07/2025

1. Introduction

Welcome to Thea Suites. Your privacy is important to us. This Privacy & Cookies Policy explains how we collect, use, and protect your personal data when you interact with our website (https://thea-suites.com) and our services.

By using our website, you agree to the terms of this Policy.

2. Who We Are

Thea Suites is a hospitality business offering accommodation in Nea Kallikrateia and Ouranoupoli, Greece.

For data protection purposes, the data controller is:
[Your Company Name or Owner’s Name]
Email: contact@thea-suites.com
Phone: +30 6945 172 172

3. What Data We Collect

We may collect and process the following categories of data:

Personal Information (e.g., name, email address, phone number)
Booking Details (e.g., check-in/out dates, number of guests)
Payment Information (processed securely via third-party providers)
Communication Data (when you contact us via email or forms)
Website Usage Data (e.g., IP address, browser type, device type)

4. How We Use Your Information

We use your information to:

Process and confirm bookings
Communicate with you about your reservation
Improve our website and services
Comply with legal or regulatory obligations
Send updates or offers (only if you’ve opted in)

5. Legal Basis for Processing

We process your data under one or more of the following legal bases:

Consent (e.g., for marketing communications)
Contract (e.g., to fulfill a booking)
Legal Obligation (e.g., tax regulations)
Legitimate Interest (e.g., to improve customer experience)

6. How We Share Your Data

We may share your data with trusted third parties, such as:

Booking platforms (e.g., Booking.com, Airbnb)
Payment providers (e.g., Stripe, PayPal)
Hosting or website management services
Legal authorities (when required by law)

We never sell your personal data.

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

8. Your Rights (under GDPR)

You have the right to:

Access your personal data
Correct inaccuracies
Request deletion of your data
Restrict or object to data processing
Withdraw consent at any time
Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at contact@thea-suites.com

9. Cookies Policy

What Are Cookies?

Cookies are small data files stored on your device when you visit our website. They help us improve your experience and analyze website usage.

Types of Cookies We Use:

Essential Cookies – Necessary for the website to function properly
Performance Cookies – Help us understand how visitors use our site
Functionality Cookies – Remember your preferences
Third-party Cookies – May be set by services like Google Analytics or social media platforms

You can control and delete cookies through your browser settings at any time.

10. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

11. Third-Party Links

Our site may include links to external websites. We are not responsible for their privacy practices.

12. Updates to This Policy

We may update this Privacy & Cookies Policy from time to time. The most current version will always be posted on our website.

13. Contact Us

For any questions regarding this policy or your data rights, please contact:

Thea Suites
Email: contact@thea-suites.com
Phone: +30 6945 172 172
Website: https://thea-suites.com